All CHIC LINA Orders are typically processed Monday through Friday, excluding holidays. Orders placed on weekdays after 4.00 P.M EST, or on weekends, or holidays will be processed the next business days.
Order processing time will take 4 – 5 business days. All orders are shipped via EPACKET and take 14 – 35 business days to arrive.
We work hard to ensure timely delivery of all customers’ orders.
If you still have not received your order within 50 days, most likely it is lost. Please email our customer service Support for a Replacement or a Refund. We will resend the package to you for free. Please be sure to give the correct address.
The shipping standard rate internationally is $7.
*Please Note: The time it takes to receive items includes Processing Time + Shipping Transit time
QUESTIONS REGARDING YOUR ORDER:
Send your order inquiries via the email email@example.com or use our contact page.Photo comments and Instagram direct messages will not be attended by our support team. Your inquiry will not be seen by our support staff if it is not in our email.
Please allow up to one week for an email response. Chic Lina is a small team dealing with the Large volume of inquiries. We will appreciate your patience.